Essential IoT Support Plan
Foundational support for early-stage IoT deployments. Expert help, when it matters most.


Launching an IoT product is only the first step; keeping it running smoothly is what really matters. The Essential IoT Support Plan gives early-stage teams the confidence that their solutions built on will stay online and perform reliably. With expert guidance available when you need it most, you can reduce the risk of downtime, avoid the cost of building an in-house operations team, and focus your energy on scaling your solutions and business.
“Green Custard had the experience to get our new solution up and running quickly and reduced our costs by 90% in the process. Knowing that we have the optimal architecture from the beginning puts us on a solid footing going forward, and it’s important to us to minimise our expenses where we can.”
Joe Savage, Director of Engineering, Pirate Studios

What you gain
- Reliable systems mean less downtime and fewer interruptions.
- Access to AWS expertise without the cost of extra headcount.
- Confidence to scale from pilot to production with support in place.
- Predictable costs through flat monthly or per-device pricing.
How Green Custard can help
- 8×5 incident support ensures fast help during business hours.
- A ticketing portal with triage gives clear, prioritised responses.
- Optional 24/7 escalation provides round-the-clock coverage if needed.
- Yearly Well-Architected reviews keep your setup secure and optimised
Want to learn more? Let's start a conversation...
Request a Free Consultation from our sales team at sales@green-custard.com, give us a call on +44 1223 737829 or book a meeting at a time which suits you: