CLOUD OPERATIONS ENGINEER

THE COMPANY

You will join our friendly, technically brilliant, and award-winning team of consultants and developers to work on some of the best projects around. Our client base has a great mix of start-ups through to multinational companies and is expanding rapidly - plus we get to start most projects from a clean sheet of paper. You’ll be able to make a genuine difference in the world because IoT is where software truly can provide real-world benefits, whether it be saving energy, resources, or the planet - we have Green in our name but also in our nature.

There are a number of areas as a business we are excited about, such as; AWS / IoT, Machine Learning, Big Data, Innovation, Sustainability, Small startups and larger enterprises, learning and development, sustainability. While we will be excited to see any of these on your CV, we are just as excited about helping an eager and bright person grow within their strengths.

Diversity and inclusion are the principles upon which our success has been built to date, as diversity enables innovation and an inclusive workplace fosters a creative and stimulating environment for our team.

THE ROLE

An AWS focused role for an experienced Cloud Operations Engineer, with a strong competency in AWS (AWS Associate certifications or above are desirable). An individual who is methodical in their approach, enjoys troubleshooting, implementing bug fixes and can efficiently manage and prioritise a varying workload, while providing strong communication with clients.

You will be responsible for investigating and managing support cases; whilst ensuring customer infrastructures are maintained, secure and updated. Proactively detecting areas of concern, anticipating risks and obstacles, whilst using your initiative to continuously improve service performance and reliability, identifying software bugs and proposing fixes for peer review by the engineering team.

Completing AWS Well-Architected Reviews will be a routine task for both existing and new clients; planning remediations and creating an implementation strategy collaboration with specialist engineers.

A passion for personal development and a strong willingness to learn and adapt to the entire technology stack is essential. Possessing solid research skills with an emphasis on finding and using information quickly, whilst keeping apprised of new Amazon Web Services, industry trends and security best practises.

As a collaborative conduit between various technical and non-technical teams you will be able to audit projects prior to being received from Development to ensure they are in a suitably operational and supportable shape.

Our company is on a fantastic trajectory, and we would love you to join us on our journey. We are big enough to have some amazing clients and projects, but small enough to have a great team spirit, and the ability to carve out your own destiny with no bounds on the role you could grow for yourself.

Technology changes on an almost daily basis, and for that reason we encourage continuous learning and personal development, to the point, we will even pay for the course and exams.

Additional AWS Training and Training on AWS Well-Architected Reviews will be provided.

CORE COMPETENCIES 

  • Experience with the core AWS services and cloud technology.
  • Experience with monitoring solutions such as CloudWatch, OpsGenie or similar.
  • Experience in maintaining cloud-native applications in an AWS environment.
  • Experience in development in order to troubleshoot and propose/implement software bug fixes.
  • Demonstrable ability to rapidly learn new technologies to solve problems in new areas.

DESIRABLE COMPETENCIES

  • AWS Solutions Architect Associate/Professional
  • Experience of AWS Well-Architected Framework Reviews.
  • Experience using Infrastructure as Code (IAC) (Cloudformation, Terraform,...)
  • IoT knowledge, fleet management or similar.
  • Scripting experience.
  • Strong notions of security best practices.
  • Ability to troubleshoot distributed systems.

HOW TO APPLY

Can you evidence, either with strong academic results or some other way, that you are a bright, fast learning, and intelligent candidate, who can support and enhance our customer solutions? We welcome hearing about what excites you the most, or what you have done that makes you most proud, this can be via a short video, a screen recording, or a written account to showcase you.

Please send your application to

jobs@green-custard.com